Terms of Service

Last updated: 2025


1. Introduction

Welcome to BeeBrilliance (“we”, “our”, “us”). These Terms of Service govern your use of our website (beebrilliancesa.co.za) and any purchases made through our store. By accessing or purchasing from our site, you agree to these Terms.

If you do not agree, please do not use our website.


2. Products & Orders

We sell plastic bee frames and related beekeeping products.
When placing an order, you agree that:

  • All information provided is accurate and complete.

  • Orders are subject to availability.

  • Product images may differ slightly due to lighting and photography.

We reserve the right to refuse or cancel any order.


3. Pricing & Payment

All prices are listed in South African Rand (ZAR).
We reserve the right to change prices at any time.

Payment must be completed via the payment methods available at checkout. No order ships until payment is confirmed.


4. Shipping & Delivery

We ship nationwide in South Africa.
Delivery times may vary depending on your location and courier availability.

BeeBrilliance is not responsible for delays caused by:

  • Courier companies

  • Weather conditions

  • Incorrect delivery information provided by the customer

Shipping fees are displayed at checkout.


5. Returns & Refunds

Due to the nature of beekeeping equipment, returns are only accepted if:

  • The product arrived damaged, or

  • The incorrect product was delivered

Customers must notify us within 7 days of receiving the product, including photos of the issue.

BeeBrilliance does not accept returns for:

  • Used items

  • Incorrect ordering by the customer

  • Normal wear and tear

Approved refunds will be processed within 7 business days.


6. Warranty

BeeBrilliance frames are made from durable, food-grade plastic.
However, we do not provide warranties for:

  • Misuse

  • Improper installation

  • Modifications to the product


7. Limitation of Liability

BeeBrilliance is not liable for:

  • Loss of honey production

  • Hive damage

  • Any indirect or consequential damages

Your use of our products is entirely at your own risk.


8. Intellectual Property

All content, logos, images, and text on this website are the property of BeeBrilliance and may not be copied or reproduced without permission.


9. Changes to Terms

We may update these Terms periodically. When we do, the “Last updated” date will change at the top of this page.


10. Contact Us

For questions about these Terms, contact:

📧 info@beebrilliance.co.za
📞 +27 76 821 0379
📍 Jeffreys Bay, South Africa

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